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This microlearning course explores the importance of verbal communication, how it’s used in the workplace, and how to improve your verbal communication skills.


Who is this for?

This course is suitable for people working in any role in the financial sector. The skills and knowledge learned can be applied both in a business and personal context.

Total Program Fee

Member AUD$0.00
Non-Member AUD$55.00

Learning objectives:

  • Explain the barriers to good verbal communication.
  • Describe strategies to improve your verbal communication skills.
  • Start a new conversation with ease.

CPD: 0.5 hours


Duration: 30 minutes 


What's included

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e-Learning Material

The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.

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Made for Australia

Developed for the Australian Market by FINSIA.

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Develop new skills and knowledge leading to promotions, and better job opportunities.

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Personal Development

It's a great way to invest in yourself and your future.

What do I get when I finish the course?

On successful completion, a Certificate of Completion will be issued by FINSIA.